Returns, Cancellation & Refund Policy

Last updated: 31 October 2026

Cancellation

• You can cancel an order before it is shipped by calling or emailing us with your order number. We refund the full amount.
• Once shipped, an order cannot be cancelled, but you may return it as explained below.

Returns

• Because these are health and wellness products, we accept returns only for products that are damaged, leaking, expired, or not what you ordered.
• Tell us within 48 hours of delivery, with photos (and an unboxing video if possible). Products must be unused, with the seal intact, except where the product itself is faulty.
• We arrange a replacement or a refund, at no cost to you.
• Opened or used products cannot be returned for reasons of hygiene and safety.

Refunds

• Approved refunds go back to your original payment method (UPI, card, net banking or wallet) through Razorpay.
• We start the refund within 2 working days of approval. Banks usually take 5–7 working days to show it in your account.
• If your payment was taken but your order was not confirmed, the full amount is refunded automatically.